Shipping Policy

Digital Service Delivery

SOS AI SaaS is a digital subscription/service product. No physical goods are shipped.

Activation Timeline

• Most features are activated instantly after successful payment.
• In some cases, activation may take up to 24 hours due to payment confirmation/webhook processing.

Access Method

You access your subscription features from your account dashboard. Add-ons (if purchased) are enabled for your account automatically or after verification.

Not Applicable for Physical Shipping

Since we deliver software services, shipping policy for physical products is Not Applicable.

Support

If your plan/add-on is not activated, contact support with:

• registered phone number
• Razorpay payment/order ID

Email: support@sos-ai-saas.com

Phone: 62629-62629